Best Free Online Survey Tools for Gathering Feedback

Dec 31, 2017


Welcome to Fresh Concepts Web, your go-to source for all things related to website development and business and consumer services. In this article, we will dive into the world of online survey tools, focusing on the best free options available for gathering valuable feedback.

The Importance of Gathering Feedback

In the ever-evolving digital landscape, it is crucial for businesses to gather feedback from their customers and target audience. Feedback helps businesses understand their customers' needs, preferences, and pain points. Armed with this knowledge, businesses can make informed decisions, enhance their products or services, and drive growth and customer satisfaction.

The Best Free Online Survey Tools

1. SurveyMonkey

SurveyMonkey is a popular and reputable online survey tool that offers a free plan with essential features. With SurveyMonkey, you can create beautiful surveys, customize the design to match your brand, and collect responses in real-time. The user-friendly interface and extensive reporting capabilities make it a top choice for businesses of all sizes.

2. Google Forms

Google Forms, part of the Google Workspace suite, is an excellent choice for businesses looking for a straightforward and free survey tool. Create surveys in minutes, customize the questions, and easily share them with respondents. Google Forms also offers real-time collaboration and auto-generated reports, making it an efficient tool for gathering feedback.

3. Typeform

Typeform is known for its visually appealing and interactive surveys. The free plan allows you to create unlimited surveys with a wide range of question types, including multiple-choice, open-ended, and rating scales. Typeform's intuitive interface, advanced logic jumps, and seamless integration options make it a powerful tool for collecting and analyzing feedback.

4. Zoho Survey

Zoho Survey offers a feature-rich free plan that allows you to create surveys with up to 10 questions and 100 responses per survey. The platform provides an array of customization options, question branching, and analysis tools. With Zoho Survey, you can gain insights into customer opinions and make data-driven decisions to improve your business offerings.

5. Microsoft Forms

Microsoft Forms, part of the Microsoft 365 suite, is a free survey tool that integrates seamlessly with other Microsoft applications. Users can create surveys, quizzes, and polls with ease, and leverage the robust reporting capabilities to analyze the collected data. Microsoft Forms is particularly useful for organizations already using Microsoft products for their day-to-day operations.


When it comes to gathering feedback, utilizing the right survey tool can make a significant difference. In this article, we have explored some of the best free online survey tools available in the market. SurveyMonkey, Google Forms, Typeform, Zoho Survey, and Microsoft Forms offer various features, ease of use, and customization options to cater to different business needs. Choose the tool that aligns best with your requirements, and start collecting invaluable feedback to propel your business forward.

Fresh Concepts Web - Business and Consumer Services, Website Development

Roger Dupuis
This is a fantastic compilation of free online survey tools! 👍 It's so important for businesses to gather feedback and these tools make it so much easier. Thank you for sharing this valuable resource! 🙌
Nov 11, 2023
Ahmad Tlais
Great resource!
Oct 9, 2023